Helsinki Design Lab launches "Dossiers"

We just helped the fine folks at Helsinki Design Lab launch a major new piece of their site: Dossiers.

From the HDL blog:

We needed the ease of use of a blog, where content is stored in a database and easily manipulated, with the flexibility of a sketchpad, where the presentation is freeform and maleable. And since this is a tool that we intend to use in the daily course of HDL's work, it needs to have a sense of history as well. It needed to be able to keep track of time by allowing versions which the user can then "scrub" back and forth between.

Helsinki Design Lab in the press

The local press in Helsinki, Finland have taken notice of Bryan Boyer and the launch of Helsinki Design Lab.

From We Are Helsinki:

Designer-architect BRYAN BOYER, originally from California but now settled into Helsinki, is puzzled by the misuse of terminology. "Strategy often gets mixed up with planning. To be strategic, you have to also make difficult decisions and produce results," ponders the Harvard graduate, who has been working on Sitra's Helsinki Design Lab project since the fall of 2008.

Read the rest here.

Helsinki Design Lab Launches

It's been a busy time here at XOXCO. I am very happy to announce our second launch of the month, Helsinki Design Lab. It was our first time working with an organization on another continent, but HDL's Bryan Boyer and his nightowl tendencies made it easy for us.

HDL's mission, in part, is as follows:

We assist decision-makers to view challenges from a big-picture perspective, and provide guidance toward more complete solutions that consider all aspects of a problem. Our mission is to advance this way of working - we call it strategic design.

HDL is collecting case studies of strategic design projects to be featured on the site and at their conference later this year. Applications for inclusion to HDL are accepted through the site.

We wanted the website to do justice to the beauty of HDL's identity and collateral, so we partnered with Andy Pressman at Rumors Studio, who did an excellent job of creating the website's design.

We're especially proud of bringing to life the special features around the site:

  • Subtle animation effects in the case study and around the site highlight portions of the content.
  • Case studies "come to life" as they are created using the submission tool thanks to tons of fancy CSS and jQuery magic.
  • Each time the page is loaded a randomized version of the logo appears!
  • "Exquisite" PDFs are generated through a custom javascript-based pagination function.
  • Behind the scenes, all of the editorial tools feature autosave!

Of course, PeoplePods is providing the community components necessary for running the intense multi-user creative and editorial process Bryan and his internationally distributed team use to craft the case studies they feature. Thanks to Bryan, Andy and their teams for their hard work on this!

Weeknote 79

For New Years, Katie sent out little gift packages to our recent clients and co-conspirators. Katie wanted to make sure that we didn't just send people junk - nobody needs another American Apparel teeshirt with a dotcom logo on it. Inside each package was a Pantone 232C flash drive with the XOXCO logo LASER ETCHED onto it, and a custom postcard from Moo. They arrived last week, and Amit from Photojojo and Micki from NeighborGoods documented the contents on Flickr:

Pantone USB Stick from XOXCO Ben and Katie are from the future

Last week, we had lunch with Todd Nienkerk from Four Kitchens, another local design and development company that does work simliar to the stuff we do. Over fancy sausages at Frank, we grilled Todd about how he runs Four Kitchens and about his experience hiring people. He gave us a ton of great advice and introduced us to a few people here in Austin who can help us as we continue to grow.

As we left our meeting with Todd, Katie and I decided that we should try to have a meeting with someone outside of our normal laptop-o-sphere at least once a week. We need to keep the external input coming in so we can learn from the smart people around us. I want to stay humble and remind myself that there is always more to learn.

Somehow, we continue to trick Kristina Halvorson to give us advice as well. We had a chat with her yesterday about the early days at Brain Traffic, and how she sets goals for the growth of her agency. We are used to setting goals for projects and products, but the task of dreaming up and planning for the future of a company like ours is a bit of a mystery to me.

But the advice we've been getting from everyone is inspiring - and made me realize that I tend to over think some of these issues. Todd warned us about the bureaucratic requirements for hiring people in Texas, but he also told us that there's a good pool of talented people here in Austin who are hungry for good work. Kristina told us to stop worrying about numeric metrics and goals, and start figuring out what kind of life and environment XOXCO is supposed to create for us. It seems that our plans can be a lot squishier than I thought. Which is good, because I am a pretty squishy guy.

In terms of actual CODE WRITTEN, which is really how I measure the success or failure of a week, I am ON FIRE. We are getting ready to release new versions of NeighborGoods and dooce Community with a bunch of cool new features and updates. I am slaughtering Basecamp tasks on the MediaBugs and HDL projects - both of which should be wrapping up in the next month. With design and functionality at about 90% on both sites, we are just a tiny bit behind schedule. I am totally impressed with the work everyone has been doing on these projects.

We're travelling to San Francisco again at the end of this week, and we'll be there through Tuesday of next week. We're hoping to schedule a few face-to-face meetings with our VIPS - if you want to see us, email Katie!.

Weeknote 77

As Week 77 closes, we are hosting the one and only Matt Haughey in our offices. He is sitting behind me right now moderating spam users on Metafilter. I challenge you to find another person as experienced as Matt who still does the dirty work of running a community every day.

We were up to our eyeballs in design this week. We started the week evaluating the first round of MediaBugs designs that CourtneyP created, and we're ending the week with the very exciting second round of design that Rumors did for Helsinki Design Lab. Both of the sites are coming to life quickly, and it looks like we're on schedule for February and March launches.

Jesse Keyes, our frequent partner in crime, has been kicking out revision after revision to an all new, all awesome homepage for SMITH Mag's Six-word Memoirs. Larry Smith sent us his last little chunk of feedback today, so the new design will hopefully go into production some time next week.

On Tuesday and Wednesday, Katie and I put together a report on our session with Bryan Boyer last week. It was an intense few days featuring lots of whiteboarding and pages and pages of notes and drawings. We pulled it all together so Bryan has a clear record of the things we looked at, the decisions we made, and the next steps we all have to take towards finishing the HDL site and moving onto the next phase. I love creating these kind of documents - thoughts and processes made concrete! Here's a zoomed out version of the document we sent to Bryan on Wednesday:

Deliverables

One of my early 2010 goals is to spend some time redoing all of our XOXCO document templates. Some beautiful PDF files have crossed my desk recently, and it makes me jealous. This is just another item we need to add to the agenda of our upcoming (and as yet unscheduled) XOXCO retreat. I love reading about BERG's internal processes and the efforts they are making to define the culture of their studio to themselves and to the outside world, and THAT also makes me jealous. We are so busy being externally focused, we haven't spent enough time focusing internally, defining our own goals.

We can't wait much longer to tackle these internal issues. My goal is to set aside a day or two during January to sort ourselves out, and to give ourselves the full XOXCO experience that we normally reserve for our clients. I want to draw some stuff for myself!

Another thing I want to spend more time on is doing pure research. It occurred to me the other day that I very rarely get lost in a chain of Wikipedia articles anymore, or find myself having spent hours reading about a new technology or API. This week I had cause to learn all about (and implement) an oauth consumer, and it was really refreshing to learn something new. If only I had a clone.

Weeknote 72

Katie and I went to New Orleans this week to attend Do it With Drupal, a great conference for lovers of the dark Drupal arts put on by our friend Jeff Robbins and his cohorts at Lullabot. I have been wearing one of their teeshirts for years, so it was quite an experience to walk through a hotel convention center and see hundreds of people wearing the same shirt.

Building online community

Jon Armstrong and I gave our talk about online communities. It went well, and I had a lot of interesting follow up discussions with other attendees. dooce Community makes such a compelling case for the kind of personality filled niche communities I love to build. I really wanted to sell the rewards these kind of sites deliver, so we talked both about the traffic boost they've seen - Jon showed snapshots of his analytics that show the community users spend nearly three times as long on the site as they do on the main blog - and about the emotional outpouring they've seen from the nearly 20,000 members they've signed up in the first month. See this thread, it melts my heart.

I said a few things that people liked and tweetered about a bit. I am always mega-honored when anyone quotes a talk I give on Twitter. This time around it was "When I build a community, I'm hoping it will actually improve people's offline lives as well as online," and When you open up community access to a site you own, you're essentially selling shares in your site."

These choice nuggets are from a section of the presentation where I was discussing the responsibilities we have as purveyors of web services and online communities. The tools we have to measure our impact on the people who use our products focus on anonymized trends and aggregated cross-sections. But the communities we manage are not these aggregates! Each member is a person, sitting somewhere in front of a laptop or holding an iPhone. Each, a person who has made the decision to trust us, that we as software providers are trying to make the world a better place through technology, by connecting them and letting them speak to one another. I believe that the software we provide creates a connection between us and each one of these people, and that we need to respect that connection. So I rant about it!

While at DIWD, we got to hang out with some charming new friends. Kristina Halvorson gave a great keynote about content strategy, and then gave me some great advice about running a small business. NOTHING BUT CLASS, that lady.

We also spent some quality time with Rob Purdie, who presented about his work with The Economist and all of the magic that can be achieved using the Scrum development method. I impolitely complimented his politeness about three times, so I hope he won't avoid me the next time we're in the same city.

Our lovely client, Micki Krimmel was in town as well, presenting about the job of community manager. She gave a great presentation, and it was exciting to see NeighborGoods up on the big screen. If any DIWD attendees are reading, join up to share your old Drupal books with your pals.

In between all of the excitement, I found just enough time to upload the first baby version of Media Bugs to our dev server. After weeks of planning, it's always fun to see the software come to life. Scott has already logged in and posted the first few bugs. Meanwhile, the team at Rumors Studio nailed their deadline and delivered some awesome wireframes for our join project with Helsinki Design Lab.

The only thing I haven't checked off my todo list is to check out the newest version of Flixel. Adam Atomic has been twittering about all the improvements he's made, and I'm anxious to dig in and see what the new capabilities inspire.

I'm off to San Francisco on Monday for a few days of in-person time with our friends in PST. Katie will be holding down the fort in Austin while we prepare to close out the year. Excelsior!